Information we collect
We collect account details, tutor-request information, teaching profile data, transaction references and support messages needed to provide the service.
How information is used
Information is used for account access, matching, verification, class operations, payments, support, safety and service improvement.
Tutor and student visibility
Tutor contact details are not published in a public directory. A controlled profile may be revealed to the relevant guardian after matching. Success stories show only records approved for publication.
Sharing and retention
Information is shared only with authorized service participants and providers where required to deliver or secure the service. Records are retained only as long as operational, safety or legal needs require.
Your choices
You may request correction of inaccurate account information and contact support regarding access or deletion, subject to transaction and legal record requirements.